How to rebuild burned bridges at work

How to rebuild burned bridges at workHow to rebuild burned bridges at workRemember that time you told off your boss in front of everyone else in the department and then flipped her the bird for good measure? It. Felt. So. Great. For about a nanosecond, until you realized youd become the office pariah and no one would even talk to you for fear of being labeled a troublemaker.Joan Jett may have sung about not giving a damn about her bad reputation (Sorry, Britney, your cover just doesnt have the same power as the original), but in the geschftliches miteinander world, sometimes you have to make nice to people you despise. And sometimes its more complicated than that. You had a bad moment, made a stupid mistake and have to figure out how to reconnect professionally to move your career forward.So, what can you do if you quit your last job - but then hear about a job opening in another department? Should you make nice to your old boss or supervisor, or simply proceed with the new applicat ion as though nothing had happened? Or what if youve had a huge public blowout with a colleague and now need to work together on an upcoming project?How can you begin to repair burned bridges in your own professional life?Charlotte Westerhaus-Renfrow, J.D., M.Ed., Clinical Assistant Professor, Management and Business Law at Indiana University Kelley School of Business, says that you have to be willing to do what it takes to rebuild the relationship with a three part process.1. Take responsibility before you can move onCommunicate with an intent to be willing to admit the ways you might have contributed to the problem.It takes two to tango. Bridges can be burned on both sides. Consider your part in that, Westerhaus-Renfrow says. If theres a huge argument with another colleague, you had the choice to either be engaged or to walk away. If you were the catalyst for the explosion, admit it. This can start the process toward rebuilding.2. Compromise to rebuildCompromise by being willing to do what it takes to rebuild the relationship.Be willing to say, You know what? This relationship is for the best of the organization. Im offering what I have to help rebuild this,Westerhaus-Renfrow says. Use your strengths or attributes to listen, to apologize, or even offer a forgiveness you may not feel is deserved. Use whatever tools you have so you can walk across that bridge to reach shared goals.3. Be realisticUnderstand that change and rebuilding will probably require time and hard work.When you build a bridge, Westerhaus-Renfrow says, that creates the shortest way of getting from point A to point B. But it takes time to rebuild that. And keep in mind, that bridge or relationship likely already was vulnerable, because it burned down. So build it up stronger the next time. It takes time to learn to communicate again.

Workers respond more to peer pressure than they do to higher salary or bonuses

Workers respond more to peer pressure than they do to higher salary or zugabeesWorkers respond more to peer pressure than they do to higher salary or bonusesPeer pressure can do a lot. In 2014, top Uber executives, including CEO Travis Kalanick and VP of business Emil Michael, went to an escort karaoke bar for businessmen in Seoul, South Korea, according to what Gabi Holzwarth, Kalanicksex-girlfriend,told The Information. At this bar, the workers wore mini-skirts and numbered tags, because they were paid escorts.Holzwarth said four male Uber managers picked the woman they wanted by calling out the workers number, which would prompt the woman to sit by them. Holzwarth said she left with Kalanick after an hour, so she did bedrngnis know what happened next, but the expectation, since it was an escort bar, is that the Uber workers would sing karaoke with the women and then go home and have sex.But one of the managers present was an unnamed woman and she was visibly unhappy with what was happening and left. According to Holzwarth, the woman later told her, Ididnt know what was going on until we got into that roomthe response I got from aleidher male coworker was, Well, thats how Korea is.When the woman later filed a human resources complaint about what had happened, Kalanick said he believed that the female manager must have a lawyer and want something for her to not come forward sooner with her complaint.The complaint from people who learned about the case Kalanicks presence at the escort bar amounted to implicitly approving the behavior, enforcing pressure to participate.https//twitter.com/ktbenner/status/845676546107097089https//twitter.com/ktbenner/status/845701963761307649Peer pressure, not money, turned a one-time action into a daily habitTheres a reason that incidents like those at Uber get people talking - even three years later. How people behave around us is a huge predictor of how we decide what the universe of acceptable behavior is at work.A new Harvar d Business Reviewstudy confirms that peer pressure can enforce workplace behaviors in ways that money cant. HBR looked at the different ways a California hospital enforced a hand hygiene campaign for its workers. Hospital employees who completed the target level of cleanliness got a one-time bonus of $1,200.The campaign organizers wanted to encourage physicians to participate in the campaign but couldnt use a monetary incentive because doctors werent technically hospital employees. So instead, these doctors got peer pressured into participation through public callouts posted on a wall and emails that celebrated doctors who were sanitizing their hands. The chief nursing officer would even send physicians love notes that stressed the importance of each doctors participation for the collective goal to work.After the 90-day campaign was over, the hospital employees who had gotten bonuses saw their hygiene progress regress in the absence of a monetary reward they stopped washing their ha nds when they didnt get a bonus for it any more.Meanwhile, the physicians, who received no money but plenty of social reinforcement, showed slower improvement but their changed behavior persisted long after the campaign was over.Why peer pressure is so effective when money isntThe researchers found that money made good behavior transactional as long as the money kept coming, good behavior would follow. When the money ran out, so did the behavior.Academics call this the crowding-out effect where extrinsicmotivators like money reduce secondary motivators like helping the common good. For an ancient example of this theory, consider the Biblical belief that one cannot serve two masters.This doesnt mean that you should never use money as an incentive. But this case study reminds us that when you introduce money into the equation, people may not be able to remember why you wanted to create the workplace change in the first place, only able to see dollar signs.Peer pressure doesnt always w ork, howeverAnd sometimes, neither peer pressure nor money will work as silencing incentive when your mind is set.Ubers VP of business Emil Michael knew that the karaoke-escort story may get leaked amidst mounting allegations of Ubers sexist, abusive workplace culture. Michael contacted Holzwarth, instructing her to say they only had a good time if the press asked, and Holzwarth refused. In fact, Holzwarth, said she would not have come forward publicly if Michael had not attempted to silence her with his peer pressure.Im not going to lie for them, she toldThe Information, describing Kalanick as part of a class of privileged men who have been taught they can do whatever they want, and now they can.That idea doesnt tell the whole story, however all workers, whether men or women, are taught they can do whatever they want only when others around them are taught that too.

How to respectfully use gender neutral pronouns in the office

How to respectfully use gender neutral pronouns in the officeHow to respectfully use gender neutral pronouns in the officeHow we address one another is a basic yet monumental way of showing respect at work. Whenever you join a new office or are recruiting a new teammate, you may encounter new gender identities and expressions that do not fit into the boxes of she and he. While some transgender employees identify on a binary scale, others do not and adopt more fluid pronouns. For employees that do not identify as male or female, a they may be appropriate.

15 Interview Questions You Should Be Prepared to Answer This Month

15 Interview Questions You Should Be Prepared to Answer This Month15 Interview Questions You Should Be Prepared to Answer This Month No matter how many you go on, job bewerbungsinterviews can always be nerve wrecking. You put on your nicest clothes , print out your resume, and remind yourself to smile real bigand just when you think everything is going well, the interviewer hits you with a curveball question you arent prepared for.Luckily, youre not going to let that happen again and youre planning ahead to ace this months interview . The best way to for anything is to do your research ahead of timewhich is why were here to help.If youre preparing for a big interview in the New Year, prepping beforehand with these 15 interview questions will help you get one step closer to that dream job.Most interviews abflug with this question and how you answer it will make your first impression. If you stumble over the answer and arent quite koranvers what to sayyoure lack of confidence in yourself is showing. If you start listing all your greatest accomplishments and talk too much, your ego might look a little too big. You need to find a good balance between being confident, but not pretentious. The best way to prepare for this question is to prepare an elevator pitch about who you are. Skip your personal history and give about 2-3 sentences about your career path and how you ended up in this interview, applying for this job. You dont need to be too detailed, there are plenty of more questions coming. You just want to leave enough curiosity that the interview becomes excited to learn more about you throughout the interview. When a hiring manager asks this question, not only do that want to know why you want to work for them, but they also want to know what you know about the company . This question tests how well you know what the company does and how passionate you are about the work they doso make sure you know the company well and can speak tru thfully about your desires to work there.When asked this during an interview, dont just say you heard about the job on a website. This is your opportunity to go into more details about why you love this company and what motivates you to want to work there. Moreover, if you have a personal connection at the company, this would be a good time to mention their nameEveryone has something on their resume that theyre really proud of. Whether its a skill or achievement youve listed, or a specific place you worked at, considering answering this question with the fruchtwein interesting thing on your resume. Plus, dont just say something relevant to your most recent positionyoure already going to be asked about that. Instead, think back to one of the older positions listed on your resume and talk about how that job helped your grow into the person you are today. This question might binnenseem innocuous, but this is how interviewers weed out the people who are either a) just looking for any job b) were fired from their last position or c) might have a high turnover rate, meaning you wont be sticking around for too long. Focus on the positives and be specific. Think about why you are looking for a job did you just graduate and this will be your first real job? Are you switching career paths? Are you leaving a current job for this one?If you are currently working somewhere, you should also be prepared to answer, why do you want to leave your current job for this one? When asked this question, keep in mind that the recruiter is looking to hear what skills you have that youre going to bring to the team. Dont give a vague answer, such as, Im friendly and a hard worker. Instead, be specific, summarize your work history and achievements, and use numbers when possible.In example, say how many years of experience you have or name some of the accomplishments you made at your last company. The more specific you can be about what your skills are and how valuable of an employee you are, the better the interviewer will be able to picture you working there.This can seem like a heavy questionduring an interview, especially when you havent prepared for it ahead of time. Keep in mind that youre in an interview settingso you dont need to go into all the details about what your personal life goals are for the next five years. Focus on your career goals and be realistic. If you plan to work at this company for five years, make sure you understand who would be working above you and what potential career growth there is. The hiring manager asks this questions to find out if you set realistic goals, if you are ambitious, and to confirm that the position you are interviewing for aligns with these goals and growth.If this position isnt exactly a job with a lot of future opportunity, you can simply answer this by noting that you are not certain what your future is going to look like, but that you believe this position is going to help you navigate yourself in the right dir ection.This question is important to ace because it helps an interviewer understand how you deal with conflict. It also helps test how well you think on your feetso if you prepare ahead of time with a specific example, youll avoid the awkward moment of silence while you try to think of an example.Once you have an example in mind, simply explain what happened, how you resolved the issue in a professional manner, and try to end the story with a happy note about how you reached a resolution or compromise with your co-worker.Similar to the where do you see yourself in five years question, the interviewer is looking to understand how realistic you are when setting goals, how ambitious you are, and whether or not the job and company will be a good place for you to grow.Again, try to set aside your personal goals (dont say your dream job is to be paid to take Instagram photos) and focus on your career goals. Think about how this job is going to set you up for the future and get you closer to your dream job. But, dont be that person who says, to be CEO of this company.This question is meant to understand how you work on a team and whether you will be the right cultural fit for the company. To prepare for this answer, make sure you research the company ahead of time. You can always tell a little bit about a what a companys culture is like by looking through their social media profiles or reading their reviews on Glassdoor.Again, the hiring manager is looking to understand what kind of employee you would be and whether you will be a good fit to add to their team. In some interviews, your future manager might be interviewing you. Answer this question as honest as possible and pull examples from your current manager if you can show how they positively help you work better.Answering this question will help hiring managers identify any potential red flags you might have. You want to show that you can handle stress in a professional and positive manner that helps you continu e working or wont stop you from accomplishing your goals. Moreover, be specific and explain what you actually do to deal with stresslike taking a 15-minute break to take a walk outside, or crossing items off on a to-do list, etc.This question helps a company understand what you will get done in your first month, to three months in the positionand how you answer it will signal whether or not youre the right person for the job. Start by mentioning what information you would need to get started and what would help you transition into the new role. Then focus on your best skills and how you would apply those to this position right away.Some interviewers ask this question, others dont. Its always better to be prepared, especially because you want to make sure you would be paid a fair wage for the value you are going to add. Thats why we built our Know Your Worth toolto help you determine what you should be paid.Note While employers can ask what yoursalary expectations are, in certain places it is illegal for them to ask what your previous salary was.The last question you will always be asked during an interview is whether or not you have any questions for the interviewer. This is your chance to really stand outso dont blow it by saying you dont, or that your questions have already been answered. Even if you dont have any questionstheres always a question you can ask at the end of an interview .Keep a list of at least three to five questions in the back of your mind so that no matter what, there are at least two questions you have to ask at the end of the interview. Recruiters say that actually enjoy getting to answer some questions at the end of an interviewthey did just listen to you talk about themselves, so ask about them for a change. Once this part is over, you can rest easy and walk out of the interview knowing you aced it

Top How to Put Dnd on a Resume Choices

Top How to Put Dnd on a Resume Choices What You Need to Do About How to Put Dnd on a Resume Before You Miss Your Chance There are a couple of unique kinds of skill sections and formatting options which you ought to consider when crafting your resume. A Key Skills section, on the flip side, is listed on top of a resume. Your skills section stipulates a window into how much capability youll be able to bring to the provider. In truth, it could be appropriate to incorporate a more prominent core competencies section at the peak of your resume with comprehensive descriptions of certain skills if theyre absolutely central to success in the desired position. If you wish to develop soft abilities, it may not be as easy as with the hard abilities, but nevertheless, it can be carried out. Needless to say, dont use a skill keyword in case you dont have that skill. In the event the skills are of a specific type, they may be bulleted or separated with commas. As stated earlier, assessi ng soft skills is a lot more difficult. A persons unique set of skills is among the many aspects of a resume. To begin with, if youre seeing a great deal of hard skills that you just dont have, it could be better to move on to the next position. You presently have a bunch of skills, therefore its just an issue of rounding them up and figuring out which ones result in the very best applicant package. Some skills might be relevant while others arent. Its hard to assume the use of a fantastical character with motivations and moral compasses which dont align to your own. Additionally, it demonstrates intelligence. Always have specific examples of your soft skills in mind, so you can find with evidence immediately if needed. For the remainder of your skills, use your very best judgement. No matter where you include your skills section on your resume, you can be sure that the hiring manager is likely to find it and definitely likely to ask about doing it. Stephen Gillett is real ly, really great at wow. It doesnt have that can be a very good post or adhere to a designated Resume formatting. Weve collected a number of the best tips below. Any Resume is called a 1 particular-of-a-nice target promoting transmission. Thus when writing down your job skills take some time to strategize and find out the very best approach to organize them in your resume. You are going to have tough time locating a work description that doesnt consist of communication as a required skill. If, naturally, you dont understand how to format a resume correctly, you could save yourself time by utilizing an online resume creator which does the task for you or download a resume example with the fundamental structure already set. I never fail to suggest updating your resume the day you begin a new job. Another aspect to take into account when you learn to compose the experience section on a resume is that the whole information included in this section ought to be pertinent to the j ob which youre applying to and only this position, company and sector. If you work in a creative field, look at developing a personal site which has a mobile-responsive design so that you can share your portfolio from any gadget. These ideas on how to finish a work experience section on a resume should help you to get started but should you need further advice there are several online resume makers that may help direct you through the procedure. There are styles of preparing your skills section that may still show you in the ideal light. If you place on your resume that you speak excellent French, whenever your experience is truly restricted to 8th grade lessons, you put yourself at probability of interviewing with somebody who spent a semester in Paris. After you have 2-3 decades of work experience, it is the right time to eliminate your GPA from your resume. Talk directly about your volunteer experience like it was a prior job. Your skills are an overview of what you could do for the prospective employer if you were offered the work at the moment. Where to Find How to Put Dnd on a Resume Ensure your resume contains everything the employer has to be convinced that youre a very good match for the position. If you want to relocate for work, you most likely already know its ideal to leave your present address off your resume. The work experience section is essential as many hiring managers and possible employers will initially skip different elements of a resume to observe this section. By way of example, even in North America, there are particular circumstances where a CV is required.

An Evening with Vrbos Leaders

An Evening with Vrbos Leaders If you are an Austin-based woman in tech and would like to receive an invite to this event, please email us at hipowertofly.com. Meet Vrbos women tech leaders, like Chief Product Officer Tina Weyand, at this invite-only in-person event. Agenda (Subject to Change)600pm - Check-In Networking over Cocktails Light Food620pm - Kick-Off with PowerToFly625pm - Welcome Keynote Address by Judy Kay, Senior Vice President, Strategy, Brand and Communications at Vbro635pm - Information Presentation645pm - Panel Discussion with Vrbo Female Tech Leaders includingTina Weyand, Chief Product OfficerAnita Dodia, Senior Director, Software EngineeringHannah Lindsley, Data Science ManagerFrancesca Hernandez, Manager, Digital PlatformJudy Kay, Senior Vice President, Strategy, Brand and Communications720pm - Networking Continues over Cocktails Light FoodThe event will take place on Thursday, February 28th from 6pm to 9pm at 11501 Domain Dr., Suite 100, Austin, TX.Vbros (for merly HomeAway) mission is to make every vacation rental in the world available to every traveler in the world through their online marketplace. With over 2 million unique places to stay in 190 countries, they are committed to helping families and friends find the perfect vacation rental to create unforgettable travel experiences together.Also, Vrbo is hiring Their amazing benefits include plenty of paid vacation, up to 20 weeks of parental leave, two paid volunteer days per year, and their one of a kind Table Talks aimed at encouraging creativity and innovation. To learn more about Vrbo and their open positions, visit their page on PowerToFly. . About our Events All RSVPd attendees are welcome, regardless of race, color, religion, national origin, gender identity, pregnancy, physical or mental disability, or age. If you require assistance to fully participate in this event, please email hipowertofly.com, and we will contact you to discuss your specific needs.Unfortunately, PowerToF ly and Vrbo cannot admit outside recruiters to this particular event. Please email hipowertofly.com if you have any questions about this policy.From Your Site Articles Land Your Dream Job From a PowerToFly Event - PowerToFly Blog How Julie Scott Went from a LinkedIn Message to a Job Offer in less ... Meet the Women Revolutionizing Travel at Vrbo - PowerToFly Blog Aki Merced

7 Voicemail Message Tips for Sales

7 Voicemail Message Tips for Sales7 Voicemail Message Tips for SalesIf you place a cold call and your prospects voicemail picks up, dont give up and hang up the phone. Voicemail provides a golden opportunity to get leads to call YOU instead of spending days trying to chase them down yourself. But if you expect to get many of your calls returned, youll need to make a point of leaving messages that will give eachleada good reason to get in anflug with you. 01Know What You Want to SayYulia-Images / Getty ImagesBefore you even pick up the phone, jot down a few sentences that you can use as a default voicemail message. These sentences should act as a safety net, not a script. In otzu sich words, if your mind goes blank at the sound of the beep, you can glance down at the paper and start talking instead of sitting there saying Uh, uh, uh...02Speak ClearlyIf your lead cant understand what your message says, shes not going to call you back. This sounds pretty obvious but after the fortieth c old call of the day, you might start to mumble without even realizing it. So make an effort with each and every voicemail message to speak slowly and clearly.03Repeat YourselfGive your name, company name and phone number twice on each message once at the beginning of the call and again at the end. That way, if your lead didnt have a pen in hand at the beginning, she doesnt have to replay the message to get your information. Take special care to speak your phone number slowly and clearly picture the recipient sitting there with pen in hand trying to take down the number as you say it.04elend Too ShortSome salespeople like to leave a message with nothing but their name and phone number, and possibly a hint that theyre calling for business purposes. This is not usually a good idea. The only people who call for business purposes and dont include details in the message are salespeople and collection agents. Either way, your lead isnt going to be in a hurry to call back.05Not Too LongOn the other hand, a voicemail message is not the place to describe your entire product line in great detail. The ideal sales voicemail message is no more than one minute long, tops. You want to leave just enough information to intrigue the lead into calling you back. Dont wait until the end to mention your hook because if the first 15 seconds of the message are boring, your message will be wiped before it gets that far.06Mention Your ConnectionIf you got the leads name from an acquaintance or co-worker, drop that persons name early in the voicemail message. Or if you met the lead (or someone from her company) at a convention or other event, then bring that up instead. Failing any kind of connection between you and your lead, say something like, While researching your company, I noticed that your website mentions XYZ... This shows that you arent just calling your way through the phone book.07Pick Your Time WiselyThe worst time to leave a voicemail message is Friday afternoon, especial ly for B2B sales. By the time the lead gets your message, it will be Monday and shell have twenty more important things to deal with. And dont leave messages at times far outside of the business day, like 2 AM, because the time stamp on the voicemail message will make the lead think youre either calling from China or keep really bizarre hours. Weekday mornings are the best time to leave messages because your lead will have the option to pick up the phone immediately, instead of having to wait until the next day to call you back (by which time they may have forgotten all about you).

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13)Stump the Intern (10/13)Q I have neither facebook inc nor Twitter, because Im not particularly interested in social networking. However, even I can recognize that social networking is having a huge impact on the way employees hunt and employers hire. Im willing to bite the bullet and create profiles on both, but I want to keep it strictly professional. How do I do this without all my friends friending me on Facebook and following me on Twitter?Signed,Not quite a Luddite but practically thereA Luddite, Ill admit, I laughed a little when your question came in. Its good that youve recognized that if you want to play on the job market field in the 21st century, you have to get with the program (literally). If you want to keep your Facebook and Twitter accounts professional, I think you will have to create twoone to use for personal wall postings, messaging, and gift giving, and tweetingand another for employers. Your friends will look for you and they will friend you they are going to follow you on Twitter, too. If you want to keep your personal Facebook profile private, you can ensure that no one except those in your network can see it, in additional to several other settings. Good luckPosted by Sophie Friedman, Vault Web Content Intern

How to Use Soft Sales Techniques in a Job Interview

How to Use Soft Sales Techniques in a Job InterviewHow to Use Soft Sales Techniques in a Job InterviewInterviews are stressful. You know full well that most everything you say or do is being judged very closely. Make a mistake in one of your responses and your chances of getting the job are diminished. However, stressful an bewerbungsinterview can be, if you can end the interview by closing for the position, you will earn tremendous respect and demonstrate with a real-life example of your closing skills. Why Close? In addition to prospecting, building rapport and delivering presentations, sales professionals must be able to close deals. Without the ability to or resistance to closing sales, all the other skills are useless. Sales professionals main job is to convert prospects into customers. This process is done via the close of the sale. If interviewing for a sales job, you have a golden opportunity to show the decision-makers that you are willing and confident enough to close o n the job. Though your closing skills may be weak and in need of some training, your attempt to close will speak volumes and earn respect. When to Close Sales professionals live by a simple formula that is summarized by the letters ABC. ansicht stand for Always Be Closing. While this attitude of always closing can lead to being over-aggressive, remaining aware of closing opportunities is very important in sales. Same is true during an interview. While some interviewing experts suggest that you wait until the very end of the interview to close for the position, the better advice is to use trial or mini-closes throughout the interview. These mini-closes can be as simple as stating, Im sure that education and experience are important considerations for you during your decision process. A statement like this will elicit a response that will give you insight into how the interviewers feel about your education and experience. Based on their reply, you could use a trial close, like It seems that my experience is a good match for the position. What other factors are important to you? It not only helps you control the pace and direction of the interview but lets others know that you understand how to close a deal How Hard Should Try? Hard closing techniques are dangerous if misused. They sometimes convey desperation, over-confidence, and create a very stressful environment. Closing for a job takes a more delicate touch but needs to be firm and filled with certainty. Your close needs to convey one message You Want the Job If you feel that the position is above your current skill set, your closing attempt will reveal your hesitancy. Often, people who try to close hard are people not certain that they can deliver the results expected of the position. Instead of closing hard for the job, employ a more assumptive closing style. If you used mini-closes during the interview, you would have developed a good rapport with the interviewers, and both you and they will have either come to an agreement on your ability to fulfill the roles demands or will have identified some areas of potential concern. Either way, using mini-closes builds momentum and a basis for a final close. While the words you use need to be your own, an assumptive interview close could go something like, based on everything we talked about, it seems that I certainly meet the requirements that you have for this position. I think its obvious that I am interested in moving forward with you and would like to ask what you feel the next steps for me should be? This soft, assumptive-style close assumes that everyone is in agreement with your qualifications and asks for a next step. It assumes that you all agree that there should be the next step and, lastly, assumes that you should be asked to take the next step. If there is no interest in having you as an employee, you will find out as soon as you ask the final closing question. While this may be frustrating, it will allow you to fo cus on finding the right position for you. However, if you are considered a viable candidate, your willingness to close will probably put you on the top of the candidate list.